My Work

"Hi there, this is Gloria calling from CommInsure, how are you...?" This is the sentence I say at least 50 times a day. Finally find myself comfortable and capable of handling the job I am doing, but at the same time know that I have to move on.

Still remembered the first time they asked me to call the customer and ask me to tell them their claim has been denied. I was so stressed out and had no idea what I was talking about, it was ended up a question from my supervisor saying that "Did you understand how this works?".

Worked in CommInsure for 2 months now, most of the customers are reasonable and nice. Given the adverse conditions that half of their ceiling has been collapsed and all the home contents being damaged by flood water, they are very composed & polite indeed.

One thinig I learnt from this job is, you have to speak for yourself, and hold on to what you entitled to. So never dream of taking advantage of me AGAIN!!!

East Coast

Tentatively decided to leave Sydney on 13 March and get my bottom to leave the chair and do some REAL travelling!!! The route will be from Sydney via Brisbane and end at Cairns, this might possibily take one month. ^-^ So so looking forward to this. Afterall, this is the reason for me to leave HK and come to the Down Under (people call Australia the "Down Under"). So excited.

P.S. New housemates = 3 Swedish (2 of them are blonde). I do not know starting from when, I would also stereotype Swedish Blondes like others. Ha~

Overtime on Weekday

Today is the first time OT during weekdays, again, dinner is provided. You will also receive a Taxi e-ticket. Presumably you can use this e-ticket to go wherever you want in a taxi, and the ticket will pay for you. Feeling a bit thrilled that I can ride a taxi home though it's only 20 minutes walk. It costs you AUD15 for a start, and it is kind of expensive transportation to me.

However, as usual, the stupid me thinking that I can easily hop on a cab during a storm night in Sydney city centre, has proved I am still as naive as I always am. Just after 10 seconds walk from my work building to the first street, I was wet from my knee down. And I was unable to see a single cab that was vacant... !#%@#$@!!! They booked the cab before they leave the office!!!

So... since I was half wet already, I will not going to wait in the rain for God knows how long for a vacant cab. So I walked home, even I have a free taxi ride home... I walked 20 minutes home, I was drenched from my waist down and wet from the neck up... coz my umbrella was leaking.

Even with all these ordeal, I walked home with a smile. Just thinking why didn't I wear a skirt today with thong, so I can step on the water without worry. Hahaa~ More importantly, I saw many people on the street being wet by this ferocious storm are wearing a smile. Maybe they find it's funny to get wet, or maybe they think this is just part of life, embrace it with either a frown or a smile. They choose a smile. ^-^

My Birthday

Overtime Work

Overtime work is always not on my mind whilst working in Hong Kong, because you are trading off your personal time with the work that will not be recognized nor be paid extra.

Here in Australia, Company actually "beg" you to do overtime on Saturday. Not only will they pay you extra, they will also provide lunch. So on a Saturday afternoon, I am sitting in the office after eating a mouthful of pasta & salad & pies, listening to the in-house radio (yes, there is always background music in the office programmed by the in-house radio), and writing the blog.